• Privacy Policy

    Privacy Policy

    At Advanced Family Wellness, we prioritize your privacy above all else. Our team is committed to protecting your personal information, ensuring that we handle your data with the utmost care and respect at every step.

    1. Collection of Information

    When you schedule an appointment, whether online or in person, we collect only the necessary personal details to process your appointment and communicate effectively. This includes your name, email address, phone number, and physical address. We emphasize that we do not sell, share, or disclose this information to third parties for marketing purposes, ensuring your privacy is always protected. By scheduling an appointment online, you are opting in to receive email and text message reminders regarding your appointments. These reminders are sent immediately after making an appointment and 48 hours prior to your appointment, which could be weekly, biweekly or once per month. These reminders are informational not promotional. Message and data rates may apply. If you would like to opt-out of receiving these text and email reminders, please respond “stop” to opt-out. If you need help regarding these reminders, please respond “help” or call our office at 770-767-0334. It is your responsibility to keep this information accurate and up-to-date. We require that you notify us at least 24 hours in advance if you need to cancel or reschedule. Failure to provide such notice will result in a missed appointment penalty, as specified in our policy.

    2. Use of Information

    We use the personal information we collect exclusively to manage your appointments and facilitate communication regarding your visits. Notably, we do not track your online activity using cookies or other tracking technologies on our website, further safeguarding your privacy.

    3. Data Sharing

    Rest assured, we do not share your personal information with third-party service providers, affiliates, or other entities. Additionally, to strengthen your privacy protection, we do not store your personal data on our website. By doing so, we minimize the risk of unauthorized access.

    4. Data Retention

    In compliance with Georgia law, we must retain your health records and personal information for ten years from the date of service. After this period, we securely dispose of the records in strict adherence to legal guidelines, ensuring that no data is kept longer than necessary.

    5. Patient Rights

    You have the right to access, update, or request a copy of the personal information we hold. If you wish to access your data or correct any inaccuracies, we encourage you to contact us directly at the number below. We will promptly accommodate your request. Moreover, you may request the deletion of certain personal information, in accordance with applicable laws and regulations.

    6. Security

    We take the security of your personal data seriously and implement industry-standard measures to protect your information from unauthorized access, loss, or alteration. However, please be aware that while we strive for maximum security, no data transmission or storage method can be guaranteed to be 100% secure.

    7. Changes to this Privacy Policy

    We may update this privacy policy periodically to reflect any changes in our practices or legal obligations. Whenever we make updates, we will post the revised policy on our website, updating the effective date accordingly. We strongly encourage you to review this policy regularly to stay informed about how we are safeguarding your data.

    8. Contact Us

    If you have any questions regarding this privacy policy or how we use your information, please do not hesitate to contact us at:

    Advanced Family Wellness
    770-767-0334
    555 Sun Valley Dr. Ste. A3
    Roswell, GA 30076